Privacy Policy

1. Who We Are

Deans Property London ("we", "us", "our") is a property development and renovation specialist based in London, United Kingdom. We are the data controller responsible for your personal data collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@deansproperty.london.

2. What Data We Collect

2.1 Data You Provide Directly

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message

2.2 Data Collected Automatically

When you visit our website, we automatically collect certain technical and usage data, including:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Date and time of your visit

This data is collected via cookies and analytics tools. Please see our Cookie Policy for full details.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries — to contact you in response to messages submitted through our contact form
• To improve our website — to understand how visitors use our site using aggregated, anonymised analytics data
• To comply with legal obligations — where we are required to process data by law
• To protect our legitimate interests — such as preventing fraud and ensuring the security of our systems

4. Legal Basis for Processing

We process your personal data under the following lawful bases under UK GDPR:

• Consent — for analytics cookies, where you have provided consent
• Legitimate interests — for responding to enquiries and improving our website, where our interests do not override your rights
• Legal obligation — where processing is required by law

5. How We Share Your Data

We do not sell your personal data. We may share it with:

5.1 Service Providers

We use trusted third-party services to operate our website and process data on our behalf, including:

• Google Analytics — to analyse website traffic and usage patterns. Google may process data outside the UK/EEA. You can opt out via Google's opt-out tool.
• Vercel — our website hosting provider, which processes server logs and performance data.
• Storyblok — our content management system.
• Resend — our email delivery provider, used to route contact form submissions.

5.2 Legal Requirements

We may disclose your data to law enforcement, regulatory authorities, or other parties where required by law or to protect our legal rights.

6. International Data Transfers

Some of our service providers operate outside the United Kingdom. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or adequacy decisions, in accordance with UK GDPR requirements.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Contact form submissions are retained for up to 24 months from the date of receipt
• Analytics data is retained for 14 months in accordance with Google Analytics' default settings
• Server logs are retained for up to 90 days

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests
• Rights related to automated decision-making — we do not use automated decision-making or profiling

To exercise any of these rights, please contact us at info@deansproperty.london. We will respond within 30 days.

9. Cookies

Our website uses cookies. For full details of the cookies we use and how to manage them, please read our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our website is served over HTTPS and our hosting infrastructure is maintained by Vercel.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of your data.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of other sites and recommend you read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

• Website: ico.org.uk
• Helpline: 0303 123 1113

14. Contact Us

For any privacy-related questions or to exercise your data rights, please contact us:

• Email: info@deansproperty.london
• Phone: 020 7226 6161
• Address: Building 2 30 Friern Park, North Finchley, London, England, N12 9DA